Via our partnership with Malaysia Airports Consultancy Services (MACS), Inter-Excel Group can advise airports on a range of challenges and transactions, including business planning and air service development, airport privatization transactions, and operational strategy.
We also have unique insights from our close collaborations with aircraft operators (both commercial and general aviation) and other airport entities, such as MROs, FBOs, and manufacturers.
Our team is prepared to help airport owners improve their commercial and operational performance while increasing user and tenant satisfaction. Investors also count on us for transaction advisory services, and evaluations of plans to develop new greenfield airports.
Airport Operation, Development & Services Consultancy
Inter Excel in corporation with MACS have experts with decades of involvement in successful airport development projects
Building a new airport, adding new facilities or attracting new airlines is a highly complicated, lengthy and costly undertaking. Our experts take a leadership role in assisting airports worldwide to meet airline requirements for safety, efficiency and functionality.Our total technical & consulting solutions include:
Airport Master Plan
Airport Design
Airport Project Management Consultancy
Airport Certification
Airport Operations
Airport ICT
Operational Readiness & Airport Transfer (ORAT)
Airport Operations & Management
Airport Facilities Maintenance
Solution for Airport Tenants, Duty Free Operators (iniative of IEA)
Performance for customer and tenant satisfaction (initiative of IEA)
Airport Facilities Maintenance (joint effort)
Other MACS Consultancy Offerings
AIRPORT PLANNING & DESIGN • Architecture • Engineering & Airport Planning | PROJECT MANAGEMENT • Operational, readiness & airport transfer (“ORAT”) • Project management consultant of airports / aviation facilities | FACILITIES MANAGEMENT • Maintenance management • Computerized maintenance management system (CMMS) • Asset management |
AIRPORT OPERATION & MAINTENANCE • Airports/aviation operations, maintenance and management | AIRPORT TRAINING & OTHER RELATED TRAINING • Airport / aviation related training • Project planning & management training | SUPPLY OF AIRPORT SPECIALIZED EQUIPMENT • Security screening systems • Airfield ground lighting systems • Other airport specialized systems i.e. BHS, PLB, TAM |
RESEARCH SERVICES • Qualitative & Quantitative Research for airport and nonairport • Benchmarking Program (Airport Service Quality (ASQ), Airport Customer Satisfaction Performance Program, Airport Consumer Survey (ACSPP) | HALAL CERTIFICATION COMPLIANCE • Preliminary assessment / diagnosis • Documentation related preparation • Internal audit prior to JAKIM audit • Monitoring and recommendation | CONTINUOUS IMPROVEMENT & MANAGEMENT SYSTEM • Kaizen Management System (KMS) • Best Practice Initiatives • Integrated Management Systems i.e. ISO 9001, ISMS, EMS, etc. |
TRAINING PROGRAMMES
Airport Training Program (In Partnership with Malaysia Airports Consultancy Services)
As the consultancy arm of Malaysia Airports Holdings Berhad, MACS in collaboration with Inter-Excel provides training programs in following key airport operations:
Airport Operation Training
Airport Technical Services Training
Airport Fire & Rescue Training (AFRS)
Aviation Security Training (AVSEC)
Ground Handling Services Training
CERTIFIED TRAINING CENTRE
Training Programmes
The training programs are provided at the Malaysia Airports Training Centre (MATC) in Penang and KLIA. Both Training Centres are certified by :
International Civil Aviation Organization (ICAO)
Airport Council International (ACI)
Civil Aviation Authority of Malaysia (CAAM)
ISO 9001:2000 Certification